{"id":3982,"date":"2021-03-31T15:18:25","date_gmt":"2021-03-31T13:18:25","guid":{"rendered":"https:\/\/bokibellano.com\/?page_id=3982"},"modified":"2021-07-19T09:18:45","modified_gmt":"2021-07-19T07:18:45","slug":"track-your-order","status":"publish","type":"page","link":"https:\/\/bokibellano.com\/it\/track-your-order\/","title":{"rendered":"RINTRACCIA IL TUO ORDINE"},"content":{"rendered":"\t\t
In order to ship your orders to you as safely as we can, we made a partnership with DHL. Their couriers will bring the items you order to your delivery address between 08:00 AM and 06:00 PM. Please ensure that there is someone available at the address to receive the shipment during these hours. When receiving the shipment, please inspect the package to make sure there is no visible damage to it. If you notice that the transport packaging is significantly damaged and suspect that the product may be damaged as well, please refuse to accept the shipment and immediately notify our team.<\/p>
If there is no visible damage on the package, please receive the order and sign the confirmation receipt form provided by the courier.<\/p>
By confirming and clicking on the \u2018PLACE ORDER\u2019 button, you agree with the delivery terms and conditions stated.<\/p>
After confirmation, the order enters the processing status. After processing your order, you will be notified about its status by e-mail.<\/p>
DHL<\/b><\/p>
For all orders placed on Fridays and weekends, the seller will contact you at the beginning of the following week. All costs of delivery will be clearly stated, separately from the item price, with the overall price stated as well.<\/p>
After your order has been shipped, we will send you a confirmation email with the unique code of your order that you can use to track your package.<\/p>
IMPORTANT!<\/b><\/p>
DUE TO EXTRA POSTAL SECURITY CHECKS, SHIPMENT MAY TAKE LONGER TO REACH THE RECIPIENT. CASES LIKE THIS USUALLY OCCUR IN THE TIMES OF INCREASED \u2019ANTI-TERRORIST\u2019 ACTIVITY.<\/b><\/p>
DELAYS IN SHIPMENTS CAN ALSO BE EXPECTED IN THE BUSY HOLIDAY SEASONS WHEN POSTAL HANDLING OF SHIPMENT GOES MUCH SLOWER.<\/b><\/p>
\u00a0<\/b><\/p>
PLEASE KEEP IN MIND THAT THE SHIPMENT MAY BE SUBJECT TO YOUR LOCAL CUSTOMS IMPORT TAXES. FOR MORE INFORMATION ON THAT, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.<\/b><\/p>
The package can be subject to the local taxes of the delivery country \u2013 for more information on this, please check with your local customs service office. BokiBellano International d.o.o. can not be held responsible for higher delivery expenses due to the customs taxes or any other matters valid in the country the package is being delivered to. We have tried to provide all the necessary information for the customs so you do not need to pay the customs taxes, only the VAT in your country. IMPORTANT NOTICE – we can not guarantee that the customs will free you off all customs taxes.<\/p>
PLEASE NOTE:<\/p>
By confirming and accepting the order and clicking on the \u2018PLACE ORDER\u2019 button, you agree with the delivery terms and conditions stated.<\/p>
If you have any queries, complaints, or would like to share any information with us \u2013 please feel free to send us an e-mail at: office@bokibellano.com<\/a><\/p> The cost of delivery is covered by the customer unless the buyer receives damaged or wrong items. If the customer has made an error while purchasing the item, they cover the delivery expenses of the courier service when sending the item back.<\/p> By confirming your order and clicking the CHECKOUT button, you agree with the return\/exchange terms and conditions as stated above.<\/p> Return and refund costs will be handled by the Buyer, except in cases where the Buyer has received a defective or wrong item.<\/p> <\/div>\n\t\t \n You can track your order quickly and easily. Simply enter your 10-digit order number for the current status of your shipment. This way you will know exactly where your package is located.<\/p>DELIVERY EXPENSES<\/h4>
TRACK YOUR ORDER<\/h2>